City of Cleveland Winter Resource Guide 2024-2025
The Winter Resource Guide 2024-2025, provided by the City of Cleveland’s Department of Aging, offers crucial tips, programs, and resources to ensure you and your loved ones are ready for the colder months.
Winter Weather Safety Tips
- Take Caution: Exercise caution when driving in snow or ice, and ask for help when shoveling snow or clearing driveways.
- Heat Your Home Safely: Clean and service your furnace, chimney, and wood stove to ensure everything functions properly. Install a carbon monoxide alarm.
- Dress Warmly: Layer up with insulated clothing to keep your body heat in and the cold out.
- Prevent Falls: Wear footwear with good traction and walk slowly to prevent slips on ice and snow.
- Be Prepared: Keep flashlights, batteries, and emergency supplies in an easily accessible area.
- Be a Winter Buddy: Check in on your neighbors, especially seniors, to ensure they have heat and stay safe.
Energy-Saving Tips
- Set your thermostat lower when you’re away or sleeping.
- Turn off lights and electronics when not in use.
- Check for drafts and seal windows and doors to prevent heat loss.
- Close the damper on your fireplace when it’s not in use.
Income Guidelines for HEAP and PIPP Plus Programs vary by household size. For example:
- A family of four can qualify with an income up to $64,000 annually.
- Larger families may have adjusted income limits—check the City of Cleveland website for specific details.
Additional Resources
- Utility Service Lines: Provides contact information for Cleveland utilities including gas, water, and electricity services.
- Weatherization Assistance: Offers services to improve home energy efficiency, including attic, wall, and basement insulation, and repairs for heating systems.
- Water & Sewer Affordability Program: Provides a 40% discount on water and sewer charges for eligible residents.
- Homestead Discount Program: Offers lower rates for seniors or permanently disabled residents.
Need Help?
For more information or assistance with these programs, you can contact the City of Cleveland’s Department of Aging at (216) 664-2833 or visit their website.
For general inquiries regarding city services, including street plowing, call 311.
You can have a comfortable and secure winter by taking advantage of these resources and staying proactive about your home’s heating and safety needs. Save Our Families is proud to share this valuable information and encourage you to reach out to the City of Cleveland’s Department of Aging if you need assistance.
Together, let’s keep our community warm and supported this winter season!
Share This Story, Choose Your Platform!
about author
Created by the team at Save Our Families.
subscribe to our newsletter
Join the Save Our Families newsletter for updates on community care, mental health tools, healing stories, and events you won’t want to miss.
Note: We promise not to flood your inbox—just healing vibes, resources, and real talk.
Recent Posts
Examining the Cuyahoga Overdose Surveillance Quarterly Data: Why Fewer Deaths Doesn’t Mean the Crisis Is Over
Cuyahoga County has reported a significant decline in overdose deaths. At first glance, this appears to be a clear indicator of progress. Fatalities dropped sharply at the end of 2025, and emergency department visits for [...]
When Bipolar Disorder Is Misread: A Call for Better Understanding and Support
A National Bipolar Day Editorial On any given day, someone is being labeled difficult, unpredictable, or unstable. A student was removed from class.An employee was written up for inconsistency.An individual in a courtroom is struggling [...]
Save Our Families Launches Community Care & Leadership Series to Strengthen Prevention Through Skill-Based Education
Cleveland, Ohio – Save Our Families announces the launch of its Spring 2026 Community Care & Leadership Series, a four-week virtual educational program designed to equip community members with practical tools for intervention, dialogue, sustainability, [...]





